Shipping & Returns Policy

Shipping Information

Production Time

All orders are made to order through our print-on-demand partner, Printful. Please allow up to 7 business days for production before your item ships.

Domestic Shipping (United States)

We offer the following shipping options within the United States:

  • Economy Shipping: 5-10 business days - Starting at $4.49
  • Standard Shipping: 3-5 business days - Starting at $4.90

Rates vary by product type, ranging from $4.49 to $19.90 depending on the item.

International Shipping

We ship worldwide! International shipping rates vary by destination:

  • Canada: Starting at $6.99 (delivery in 7-14 business days)
  • United Kingdom: Starting at $4.39 (delivery in 7-14 business days)
  • Europe: Starting at $4.59 (delivery in 7-14 business days)
  • Japan: Starting at $4.39 (delivery in 7-14 business days)
  • Australia/New Zealand: Starting at $7.19 (delivery in 10-20 business days)
  • Brazil: Starting at $4.49 (delivery in 10-20 business days)
  • Rest of World: Starting at $11.99 (delivery in 10-30 business days)

International orders may be subject to customs fees and import duties, which are the responsibility of the customer. We use USPS and DHL Express for international shipments.

Order Tracking

Once your order ships, you'll receive a tracking number via email so you can monitor your package's journey.

Returns & Exchanges

15-Day Return Policy

We want you to love your purchase! If you're not completely satisfied, you may return unworn, unwashed items within 15 days of delivery for a refund or exchange.

How to Initiate a Return

To start a return:

  1. Contact us at [your email] within 15 days of receiving your order
  2. Include your order number and reason for return
  3. We'll provide you with return instructions and a return authorization

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error. We recommend using a trackable shipping method.

Refunds

Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable.

Exchanges

If you'd like to exchange an item for a different size or color, please contact us and we'll be happy to help. Exchanges are subject to availability.

Damaged or Defective Items

Our Quality Guarantee

We carefully inspect every item before shipping, but if you receive a damaged or defective product, we'll make it right!

What to Do

If your item arrives damaged or defective:

  1. Contact us immediately at [your email] with photos of the damage
  2. Include your order number and a description of the issue
  3. We'll send you a replacement at no charge or issue a full refund, including original shipping costs

Please report any damage within 7 days of delivery.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned unless defective:

  • Intimate apparel and swimwear
  • Earrings and body jewelry
  • Final sale items
  • Gift cards
  • Custom or personalized items

Lost or Stolen Packages

Once your package is marked as delivered by the carrier, we cannot be held responsible for lost or stolen packages. We recommend:

  • Tracking your package and arranging to be home for delivery
  • Requesting signature confirmation for high-value orders
  • Filing a claim with the shipping carrier if your package is lost

Questions?

If you have any questions about shipping or returns, please don't hesitate to contact us at [your email]. We're here to help!